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Longbridge Deverill, Warminster BA12 7DG, UK – 01985 840396
A handy and affordable staging point to move in on Longleat. Me and the wife had a room for the night and ate elsewhere for dinner so cannot make comment on the evening meals. The room was perfectly adequate but potentially starting to get tired. Our big complaint is the noise, not of the road but from the floorboards. Ridiculously noisy! People getting in from drinking - woken up. People leaving early in the morning - woken up. People having a midnight toilet visit.... mattress also not the best. Breakfast was pretty decent!
Good carvery. We were sat next to a table that complained to the young lad about service we thought it was uncalled for. All the staff that took care of us were very polite and couldn't do enough for us. Good food aswell over all very pleasant experience wpuld definitely pop back.
Warminster BA12 9HH, UK – 01985 212312
Such a lovely place to stay staff helpful and friendly food amazing. Definitely would love to come again. Room amazing and loved the garden out side the room. Swimming pool Big and lovely spa. Also a gym..
The hotel is lovely and the service is good. However, Room 4 was very hot for the entire stay, we had the windows wide open all night, but the light outside lights up the whole room. A bin truck arrived at 6:30am, which made an uncomfortable nights sleep even less sleep. The spa is always booked, and we hadn't noticed this mentioned in the lengthy booking email to book treatments ahead. I had said in my booking that my wife and I have 2 dogs and also want to speak with somebody about treatments, this was obviously missed by the staff, and a one night stay turned out to be relatively pointless. The spa itself seemed not overly bothered that this had happened, and told us that "spas are usually busy industry wide, and we should have called ahead". Upon checkout, we weren't asked how are stay was until I said we were quite disappointed with the lack of availability in the spa, and this should be very clear in the email. The response was that the literature provided as part of the booking mentions it - so my point was lost. Things that would make the experience better: - in the booking email, or even as part of the booking process, give clientele the opportunity to request spa treatments so a callback can be made to expedite that people staying in a hotel & spa might want to use a spa. - turn the light off that lights up the building outside the front of the hotel after midnight; it's fine when the curtains are drawn, but the room was so hot, we had to keep them open, and seems unnecessary in the early hours. - tell staff leaving at the end of the day to leave quietly, and not linger outside the front of the hotel chatting - install some kind of frosted coating to the bathroom window, as people can see right in, it only needs the bottom few panels covered to offer some amount of privacy (room 4) - the first question to ask when checking out is, "how was your stay?", The first question we got was, "how will you be settling the bill today?", Which made the experience feel even less desirable. The hotel is nice, and I would consider a return maybe in autumn or winter when the rooms are cooler. However, we booked a late trip to relax from our time from London, but it basically just turned into a rather expensive dinner stay. A bit disappointing.
1 Brook St, Warminster BA12 8DN, UK – 01985 846505
Best roast dinner I've eaten out! Beef was lovely and tender, veg cooked perfectly. Delicious pudding. Everyone had a different roast and everyone was pleased with the food
Lovely food and help full staff good place to eat of just pop in for drinks